"Putting your family home on the market is a terrifying prospect for most people and we hadnâ€™t done it for 36 years. John Hooper visited us quickly and was encouraging and optimistic. We judged him to be the best of the agents we consulted. He prompted us sensitively and courteously through what we had to do, putting us in touch with an excellent solicitor and other services as we needed them. He constantly reminded me that I was the customer and had choices, whilst at the same time offering good advice at precisely the right moments, without ever making me feel pressurised. John was always easy to contact, was generous with his time and his staff attentive and obliging.His honesty, sincerity and sensitivity to our specific needs and preferences left us completely satisfied."
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